RESIDENT SERVICE REQUEST

Service with a Smile! Our maintenance staff is ready and willing to tackle any of your maintenance needs.  To expedite the process, please fill out this form as thoroughly as possible. The information will be forwarded directly to our service professionals, who will be in touch with you soon to schedule your maintenance visit!

Name E-mail Address Phone Building Address Apartment # Permission to Enter Apt. Yes     No Issue Details

24 Hour Maintenance Emergencies can be reported by calling (559) 299-7565.  For Life Threatening Emergencies, please dial 911 first, then call us.

OUR MAINTENANCE TEAM PLEDGE

Our maintenance team does regular preventative maintenance inspections of all
Major appliances, smoke detectors, and any other maintenance
prevention as required. 
Routine service requests made during the week will be
addressed within 24 hours. 
THAT'S OUR PLEDGE TO YOU! 

In the event your service request requires parts to be ordered,
it will be considered, addressed and repaired
within 24 hours of receiving your part. 

If you feel your request was not addressed to your Complete Satisfaction;
please notify us within 24 hours. 
In addition, service requests made on weekends, after hours, and
holidays will be addressed
within 24 hours of the next scheduled work day. 
Emergency situations will receive prompt attention. 
Restrictions, include but are not limited to, natural disasters,
acts of God, or other unforseen events.